Our Approach
We believe passionately in what we do and our team is built around people with the same mindset. We aim to improve our clients workplace and add as much value as possible. Our Cloud Consultants are all Microsoft Expert Level Certified and our Customer Success team all undergo full Cloud training programs before working with any customer. Cloud is our culture.
Our Process
Understanding Business Process
The key to a Microsoft Cloud Project is to correctly align customer requirements and processes with the underlying technology. Often a new project is a good time to reassess business requirements, re energise the users with new technology and deliver huge productivity gains. All our work is delivered to a detailed scope of works. We invest in proper time estimation methods and delivery processes that are critical for success and customer satisfaction. We aim to minimise customer time to value and fast delivery of effective applications to users.
Understanding your end users
It is essential to empower your staff members with new technology being a driver for not just productivity but for improved culture. When you are rolling out Microsoft 365 or Power Platform applications then getting feedback from line of business users is essential. Our business is about user experience and building knowledgeable super users to reduce support costs.
Support and Change Management
In the world of Technology, change is constant and we aim to add significant value by keeping you updated on new technology and how it could improve your business. We offer support packages for all the cloud solutions we provide ongoing change management consultancy. Our dedicated customer success managers will be available to ensure you have quick responses and a great service.
